Your Confidentiality Matters at Australian Healthcare Alliance

At Australian Healthcare Alliance, safeguarding your information is a top priority. We understand the importance of transparency in handling your health details. This policy outlines our commitment to protecting your privacy and ensuring the secure use of information related to you.

Information Collection and Purpose:

Any information collected by Australian Healthcare Alliance is done with your explicit consent, specifically for the purpose of providing healthcare services. Personal details are utilised for addressing accounts, processing payments, and facilitating communication regarding our services and therapy.

Security Measures:

We take proactive steps to maintain the security of personal information. Your data is stored securely in files and on protected servers, preventing unauthorised access, improper use, alteration, and unlawful or accidental destruction.

Disclosure Protocols:

We may disclose your information to other healthcare professionals when necessary for assessments and therapy. This disclosure will only occur with your prior consent. Your privacy is of utmost importance, and we adhere to all relevant privacy laws and regulations. Disclosure will only occur if we have your consent, if required by law, or if otherwise permitted under the applicable regulations.

Keeping Information Up-to-Date:

It is crucial to provide accurate information and assist us in keeping it up-to-date. If any personal information changes, such as a change in residence, phone number, support coordinator, or caregiver, please inform us promptly.

Use of Information:

We use the information you provide us for conducting assessments and therapy, addressing payments and accounts, contacting you about your therapy, collaborating with your other healthcare professionals (e.g., doctors), if you allow.

Your information may also be used to remind you of upcoming appointments and follow up unpaid invoices.

Contact Us:

Feel free to reach out to us if you have any queries or concerns about the handling of your health information.

We are dedicated to maintaining your privacy and confidentiality.

Email: info@australianhealthcarealliance.com